With our new Zendesk Support integration, you can track progress and communicate updates with coworkers by creating new tasks and linking existing tasks to tickets.
You can also create new tasks directly from Zendesk tickets, making filing bug reports and feature requests from customers a snap.
Whenever someone removes an option or status, you can now see which tasks will be affected and choose a new option to set for them.
This makes it easy to both see if teammates are using an option and migrate ones you're not planning to use anymore to a new value.
Additionally, when you restore a removed status or option, tasks that used to have that value set will get it re-added too.